Contact

Come find us in Midtown

Two blocks from Penn Station, one flight of stairs from street level, and a team that picks up the phone.


How to reach the Sterling Group team

For membership inquiries, trial sign-ups, corporate account setup, or general questions about the programming, the fastest route is email at info@driftyard.cc. We respond within one business day, usually sooner. If you prefer to speak directly, call us at +1 (212) 504-7830 during staffed hours — the person answering is a coach or front-desk team member who can actually answer your question, not a call queue. Walk-ins are always welcome during open hours if you want to see the floor before making any decisions.

Midtown Manhattan building entrance to Sterling Group at morning light
247 West 38th Street, second floor.

Visit us

247 West 38th Street

New York, NY 10018. We are on the second floor of a Midtown building with elevator access. The entrance is marked on the street-level directory. Nearest subway: A/C/E at 34th St–Penn Station, N/Q/R/W at 34th St–Herald Square, 1/2/3 at 34th St.

Staffed hours

Monday–Thursday 5:30 AM–10:00 PM. Friday 5:30 AM–9:00 PM. Saturday 7:00 AM–7:00 PM. Sunday 8:00 AM–5:00 PM. The gym is staffed at all open hours — there is no unattended period where the floor is running without a coach or front-desk team member present.

info@driftyard.cc

The right address for membership questions, corporate account inquiries, personal training interest, and anything else. We do not use an automated reply system — a real team member reads and responds to every message within one business day.

“I emailed Sterling Group at 11 PM on a Tuesday with a question about pausing my membership before a two-month work trip. A coach replied before 8 AM the next morning with the exact steps, no friction, no hold music. That responsiveness is why I kept my membership active for when I came back.”

Kenji O., Financial District

Start with a 7-day trial — no commitment required

Email us or call during staffed hours and we will get you set up for your first week.

Email the team